What We Collect and Why It Matters
When you open an account with 128mega, we collect your registration details — name, email address, contact number and the payment method you use, whether that is Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX. Transaction records linked to your account wallet are retained to
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meet standard financial record-keeping requirements and to resolve any payment queries you raise with our team. We do not sell your personal data to third parties. Where we share data with payment processors or game studio partners, those parties operate under their own data agreements and
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are permitted to use your data only to complete the service they provide. Log data — such as your device type, session timestamps and IP address — is collected automatically when you access the platform. This helps us detect unusual login patterns and keep your account
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secure. For account holders in Klang and across Malaysia, eligibility for account access depends on local law and is available only where local law permits. You may withdraw consent for non-essential data processing at any time by contacting our support team directly — your core account
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data will still be retained for the period required by applicable financial regulations.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.